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Complaints Committee Papers

Complaints Committee Papers from 2001

 

Complaints Committee Papers from 1995 to 1999

 

 

Complaints Committee Papers issued during 2000

Paper No. Title

CC 72/2000

投訴小組委員會個案會議小組於200113(星期三)的會議議程

CC 71/2000

投訴小組委員會個案會議小組於2000128(星期五)的會議議程

CC 70/2000

有關投訴個案的統計數字 (20007月至9)

[附件A(1) 19977月以來房屋署平均每月接獲的投訴數目]

CC 67/2000

20007月至9月一季內的服務標準及目標進行的評核

CC 61/2000

投訴小組委員會個案會議小組於20001117(星期五)的會議議程

CC 60/2000

投訴小組委員會聆訊會議於20001117(星期五)的會議議程

CC 57/2000

投訴小組委員會於20001018(星期三)的會議議程

CC 56/2000

申請及居屋科顧客聯絡小組會議

CC 54/2000

投訴小組委員會個案會議小組於20001010(星期二)的會議議程

CC 51/2000

投訴小組委員會個案會議小組於2000103(星期二)的會議議程

CC 49/2000

投訴小組委員會會議延期通知

CC 48/2000

鑽石山寮屋區清拆顧客聯絡小組會議開會通知

CC 47/2000

參觀鑽石山寮屋區活動

CC 44/2000

投訴小組委員會個案會議小組於2000925(星期一)的會議議程

CC 41/2000

投訴小組委員會個案會議小組於2000918(星期一)的會議議程

CC 38/2000

投訴小組委員會個案會議小組於2000912(星期二)的會議議程

CC 37/2000

有關投訴個案的統計數字 (20004月至6)

[附件A 19974月以來房屋署平均每月接觸的投訴數目]

CC 36/2000

投訴小組委員會特別會議於200095(星期二)的會議議程

CC 35/2000

投訴小組委員會特別會議於200095(星期二)的開會通知

CC 32/2000

投訴小組委員會個案會議小組於2000816(星期三)的會議議程

CC 29/2000

20001月至6月期間的服務標準及目標進行的評核

CC 28/2000

投訴小組委員會個案會議小組於2000727(星期四)的會議議程

CC 27/2000

申請及居屋科顧客聯絡小組 - 20次會議紀錄

CC 24/2000

鑽石山寮屋區清拆第7次顧客聯絡小組會議開會通知(26/7/2000)

CC 21/2000

投訴小組委員會定於2000717(星期一)的個案會議議程

CC 20/2000

有關投訴個案的統計數字(20001月至3)

[Annex A 19971月以來房屋署平均每月接獲的投訴數目]

[附件D(3) - 由申訴專員正式調查的個案摘要、附件E - 投訴小組委員會所接獲/處理個案的摘要(200011日至2000331) 及附件F - 由苜長級人員處理的投訴(200011日至2000331)]

CC 17/2000

投訴小組委員會定於200068(星期四)的會議議程

CC 14/2000

投訴小組委員會定於2000531(星期三)的會議議程

CC 13/2000

投訴小組委員會定於2000517(星期三)的會議議程

CC 12/2000

鑽石山寮屋區清拆顧客聯絡小組第6次會議記錄

CC 11/2000

鑽石山寮屋區清拆第6次顧客聯絡小組會議開會通知(10/5/2000)

CC 10/2000

申請及居屋科第20次顧客聯絡小組會議 (9/5/2000)

CC 9/2000

鑽石山寮屋區清拆顧客聯絡小組第5次會議記錄

CC 8/2000

房屋委員會及屬下小組委員會的委員名單

CC 7/2000

鑽石山寮屋區清拆顧客聯絡小組第4次會議記錄 

CC 6/2000

申請及居屋科顧客聯絡小組 - 19次會議記錄 

CC 5/2000

Statistics on Complaints (October to December 1999)

 [Chinese Version - 有關投訴個案的統計數字(199910月至12)]

 [Statistics on Complaints (October to December 1999) Annex A Table 2]
[Statistics on Complaints (October to December 1999) Annex A Table 3]
[Statistics on Complaints (October to December 1999) Annex B Table 1]
[
附件A(1) - 199610月以來房屋署平均每月接獲的投訴數目 Annex B]

[Statistics on Complaints (October to December 1999) Annex C]  [Chinese Version - 附件C]

[Statistics on Complaints (October to December 1999) Annex D Table 1]
[Statistics on Complaints (October to December 1999) Annex D Table 2]
[Statistics on Complaints (October to December 1999) Annex D Table 3]
[Statistics on Complaints (October to December 1999) Annex E]
[Statistics on Complaints (October to December 1999) Annex F]

CC 4/2000

Meeting of Customer Liaison Group for Diamond Hill Squatter Areas Clearance

[Chinese Version - 鑽石山寮屋區清拆第5次顧客聯絡小組會議開會通知(23/2/2000)]

CC 3/2000

Assessment of Performance Standard and Targets for the Quarter from October to December 1999

[Chinese Version - 199910月至12月一季內的服務標準及目標進行的評核]

CC 2/2000

Statistics on Complaints (July to September 1999)

[Chinese Version - 有關投訴個案的統計數字(1999729)]

[Annex A - 19967月以來房屋署平均每月接獲的投訴數目]

CC 1/2000

Meeting of Customer Liaison Group for Application and Home Ownership

[Chinese Version - 申請及居屋科第19次顧客聯絡小組會議開會通知(18/1/2000)]

 

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Complaints Committee Papers issued during 1995-99
 

Paper No. Title

CC 37/99

 鑽石山寮屋區清拆顧客聯絡小組會議

CC 36/99

Meeting of Liaison Group for Diamond Hill Squatter Areas Clearance

CC 34/99

Assessment of Performance Standards and Targets for the Quarter from July to September 1999

CC 30/99

Complaints Statistics for 1998 and for the first two quarters of 1999

[Annex B 1]
[Annex B 2]
[Annex C 1]
[Annex C 2]
[Annex D 1]
[Annex D 2]

CC 29/99

投訴小組委員會定於19991013(星期二)舉行小組會議

CC 28/99

顧客聯絡小組會議紀錄
CC 27/99 Meeting of Customer Liaison Group for Diamond Hill Squatter Areas Clearance

CC 26/99

1999810(星期二)投訴小組委員會會議紀錄
CC 25/99 鑽石山寮屋區清拆顧客聯絡小組會議
CC 24/99 Statistics on Complaints (April to June 1999)
[Annex A Table 1]
[Annex A Table 2]
[Annex A Table 3]
[Annex C Table 1]
[Annex C Table 2]
[Annex C Table 3]
[Annex D]
[Annex E]
CC 23/99 1999716(星期五)投訴小組委員會會議紀錄
CC 22/99 Meeting of Customer Liaison Group for Application and Home Ownership
CC21/99 Assessment of Performance Standards and Targets fro the Quarter from April to June 1999
CC 19/99 投訴小組委員會定於1999810(星期五)的會議議程
CC 18/99 Meeting of Customer Liaison Group for Diamond Hill Squatter Areas Clearance
CC 17/99 Memorandum for the Complaints Committees - Notice of Meeting
CC 14/99 投訴小組委員會定於1999716(星期五)的會議議程
CC 13/99 Statistics on Complaints (January to March 1999)
CC 12/99 鑽石山寮屋區清拆顧客聯絡小組會議
CC 11/99 Assessment of Performance Standards and Targets for the Quarter from January to March 1999
CC 10/99 顧客聯絡小組會議
CC 9/99 Meeting of Customer Liaison Group for Diamond Hill Squatter Areas Clearance

CC 8/99

Formation of Customer Liaison Group for Diamond Hill Squatter Areas Clearance

CC 7/99

Meeting of the Complaints Committee
CC 6/99 Membership of the Housing Authority and its Committees
CC 5/99 Meeting of Customer Liaison Group
CC 4/99 Statistics on Complaints (October to December 1998)
CC 3/99 顧客聯絡小組會議
CC 2/99 Assessment of Performance Standards and Targets for the Quarter from October to December 1998
CC 14/98 Statistics on Complaints (January to March 1998)
CC 6/98 Statistics on Complaints (October to December 1997)
CC 23/97 Statistics on Complaints (July to September 1997)
CC 19/96 Statistics on Complaints (January to March 1996)
CC 41/95 Statistics on Complaints (July to September 1995)
CC 18/95 Assessment of Performance Standards and Targets for the Quarter from April to June 1995
CC 14/95 Statistics on Complaints (January to March 1995)

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