Health & Insurance

Insurance is Mandatory

Non-local students are required to have suitable and adequate insurance for the entire period of their study at City University of Hong Kong (CityU). The insurance should cover but not limited to travel, personal accidents, medical expenses (accident and non-accident), hospitalisation and emergency evacuation/repatriation. Students are advised to take out a travel and medical insurance policy before departing for Hong Kong.

If you do not have your own insurance coverage before coming to Hong Kong, or if you wish to buy additional insurance, you may enrol in the CityU-contracted insurance plan. The CityU-contracted insurance plan is available to all non-local students, and it provides relatively basic coverage such as personal accident and medical benefits.

Please note that the CityU-contracted insurance plan does not include general medical consultation. Students holding a Hong Kong Identity Card are eligible to use public hospital services at the local rates. Besides, the Young Chung-Yee Health Centre provides general medical consultations services to students on a fee-paying basis.

If you wish to secure all-round protection, you should purchase an insurance policy on the market that will meet your personal needs.

Note: Insurance terms, conditions and premium of the insurance plan are subject to annual review without prior notice.

CityU-contracted Insurance Plan

Premium

The premium of the 2016-17 CityU-contracted insurance plan for non-local students admitted in Semester B/Summer is HK$169.

Except the basic package, you may opt for additional protection at your own discretion. Voluntary Top-Up Plan is available for an additional premium HK$600. Students who would like to enroll into the Voluntary Top-Up Plan may contact GSO via gsoins@cityu.edu.hk by the compliance deadline.

Declaration on Insurance Agreement

All new non-local students are required to indicate their insurance enrolment decision during the online pre-enrolment process, whether they wish to enrol in the insurance plan or not. Continuing students will be asked to indicate their insurance enrolment decision through AIMS before the start of each academic year.

For students who agree to enrol in the insurance plan, no advance payment of the premium is necessary. The premium will be charged to your student account. You will receive a payment notice within one month after enrolment. Please settle the payment before its due date to avoid surcharges and penalties. Students who do not pay the agreed insurance premium by the payment due date, the University may set a financial hold. No transcript or certificate will be issued until the amount is paid in full.

Insurance Claim

Insurance claim shall be made to the insurer(s) directly.

  • For claims and enquiries of the basic package, please click here.
  • For claims and enquiries of Voluntary Top-Up Plan, please click here.

Indemnification

It is in your best interests to obtain and maintain suitable insurance coverage throughout the period of your study in Hong Kong. Failure to do so may put your well-being at risk. The University and its staff are not liable for any loss, damage or injury, cost or expense arising from your failure to maintain adequate insurance.