Hong Kong is a safe city comparatively. However, it is always in your best interests to remain vigilant about your personal safety.

Student safety is our priority. The Global Engagement Office (GEO) constantly monitors world and region-specific events via news updates from foreign consular offices, official education agencies, immigration authorities, partner institutions, media outlets and other sources. Health and safety alerts and travel warnings are issued to students when necessary.

To enhance safety awareness among students, GEO also organises briefings by the police and other professional bodies during Orientation Week to inform new arrivals of the ‘Dos and Don’ts’ for ensuring a safe and pleasant stay in Hong Kong.

Anti-Deception Advice

Be aware of deceptions such as telephone and internet scams! Fraudsters may pretend to be government officials (e.g. immigration, police, health department) or couriers, and ask victims for their personal information and money transaction. Please stay vigilant at all times! NEVER give out your personal information or transfer any money to a suspicious person or organisation. If in doubt, contact the Anti-Deception Coordination Centre of the Hong Kong Police Force at (852)18222 for assistance.

Tips to avoid scams:

  • Get yourself familiar with the anti-deception information provided by the Anti-Deception Coordination Centre
  • Bear in mind that government departments will not contact the public via pre-recorded voice messages, and law enforcement agencies will not ask for personal information or password through phone calls/ emails
  • If someone calls/ emails you and claims himself/herself to be an officer from a school/government department, or express courier service, stay calm and verify with the organisation directly using the official phone number/ email
  • Be sceptical of identities of anyone, “too good to be true” offers, and any requests for money
  • Do not provide your personal information (e.g. your name, identity card/passport number, bank details, passwords, etc.) to unknown individuals
  • Resist the pressure from scammers to act immediately
  • Hang up suspicious calls
  • Never transfer money to unidentifiable bank accounts

Emergency Telephone Hotlines

Hong Kong Police, Fire, Ambulance 999
CityU Campus 24-hour Emergency3442 8888
CityU Student Residence 24-hour Emergency 3442 1999