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Vision
To provide full support to City University of Hong Kong in becoming a leading university in the world and to be a leader in advancing the facilities management profession.
 
Mission
- Promote empowerment, responsibility, civil sharing and care among users of university facilities.
- Enable energy and material conservation; establish effective, efficient and quality practices in logistics operation, repair and preventive maintenance of university facilities.
- Empower and elevate the capability of FMO staff, and heighten self esteem.
- Render efficient, safe and contemporary facilities for intellectual development, cultural and leisure pursuits equitably for staff and students.
- Promote best practices in FM industry through education, conference and certification.
 
Core Value
- Satisfaction from Users
- Team Spirit
- Actualization of Potential
- Navigation Proactively
- Dignified Self