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FAQ

Q: I cannot view either the introductory movie or the virtual tour properly, what should I do?

A: To view the introductory movie or the virtual tour properly, your browser should be in Internet Explorer 5.0 or Netscape 6.1 or above and you need a Flash Player 5. For latest version of browsers, click the links below.

Internet Explorer - http://www.microsoft.com/windows/ie/default.asp

Netscape - http://www.netscape.com/

If you do not have Flash Player installed, click the link below to download to latest version.

Q: What tool should I use in viewing videos?

A: To view video from this site you must have Real One Player installed on your computer. If you do not have Real One Player you may acquire the player free of charge by clicking the buttons below.

Q: I cannot view documents, what can I do?

A: To view these documents you need to use a PDF file reader such as Adobe Acrobat Reader. You should be aware that documents held in this format are typically much larger than simple text files and may take much longer to download. Click the link below to download the latest version:

Q: Do I need a plug-in to view a Panorama in this website?

A: To view the Panorama in this website, your brower should have Java Virtual Machine (JVM) 1.1 (for Windows user) and above or Mac OS Runtime for Java (MRJ) 2.2 (for Mac user) and above installed (eg. Netscape 6.1 & above and Internet Explorer 5.0 & above). For details, please visit:

Internet Explorer - http://www.microsoft.com/

Netscape - http://www.netscape.com/


This web site is best viewed with Internet Explorer 5.0/Netscape 6.1 or above.
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