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Issue
39 - March 2004
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Tech
Terms: Do You Know What They Mean?
By
Annie Yu
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Within
the CityU community, we often come across some common computer
terms in our daily work; sometimes we just don't have a clue
what they mean or how important they are in the community.
This is very much reflected in the type of calls placed through
the CSC Help Desk. Quite often novice users simply are not
familiar with the technical jargons or the names of computer
tools or systems that are available to them on the campus
network. In view of this, starting this issue, we shall provide
definitions for those terms that have been raised from time
to time during consultation with the CSC Help Desk.
Application
password |
This
password is for access to ALL centrally provided services,
for example,
- e-Portal
- Email
- WebCT
- Express
Terminal
- Sports
Facilities Booking & Information System
- Student
Dial-up Budget Enquiry
- CSC
Student Computer Literacy enrolment
- SDS
Counselling Services Booking
- SDS
Venue & Equipment Booking
- Reading
protected Web pages for staff/student
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Network
Connection password |
This
password is for access to ALL network services, for
example,
- Staff
LAN
- Student
LAN
- Wireless
LAN
- Virtual
Private Network (VPN)
- Dial-up
(CityLink Plus)
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DNA |
DNA
stands for Departmental Network Administrator. In March
2002, each department office was required to designate
a staff member to be the Network Administrator (NA),
who acts as the departmental representative to serve
as a single point of contact on matters related to campus
network and networked computers, and, more importantly,
to take charge of the related responsibilities, including:
- Taking
care of network and computing resource matters, such
as
- addition
and deletion of network points,
- registration
and deregistration of network connection(network
IP address) of machines,
- acquisition
and installation of computers and software,
- opening
computer accounts for new or visiting staff,
- looking
after network upgrade, changes and interruption;
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In charge of daily network administrative matters,
e.g. management of departmental accounts for broadcast
e-mail, posting of network messages, handling e-mail
related problems, internal and external complaints/enquires
etc.;
- Handling
of network security matters, software licence matters
etc.;
- Acting
as a coordinator during emergency situations, e.g.
virus attack, hacking etc.
A
list of DNAs has been put up on the CSC home page (http://www.cityu.edu.hk/csc)
under "Help & Support" and IT@CityU home
page (http://www.cityu.edu.hk/itatcityu)
under "People & Organization" for your
reference.
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Electronic
ID |
It
is created for you to communicate electronically on
campus and at home. To access all the services under
the CityU e-Portal including email, you need the Electronic
ID.
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e-Portal |
Since
its launch in August 2002, the CityU e-Portal has become
the gateway for the University's computing facilities
and services and it is now the major communication channel
between students and staff and the University. The aim
is to make the portal both essential and interesting
for students such that they will use it for information
about their education, programme and courses, educational
and social activities inside and outside the classroom,
and career planning. For staff, this is where they can
get University's internal announcement and access to
personal information and other online services.
The
e-Portal provides users with personalized Web interface
to the University's communications and rich electronic
resources, benefits include:
- single
sign-on to various software platforms used in the
University,
- delivery
of role-based targeted messaging, and
- one-touch
e-mail link for connection to personal e-mail box
in CityU.
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MAC
Address |
If
you're asked for the MAC or Ethernet address of your
PC, the answer is a set of numbers that look something
like 00 00 39 72 2C D8. The MAC address is actually
the unique serial number of Ethernet card, required
for connecting your PC to the network. To find out network
information of your PC and learn more, please visit
http://www.cityu.edu.hk/csc/deptweb/facilities/ctnet/wlan/machelp.htm
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Work
Desk |
Every
time you boot up your office PC, you will see the Work
Desk icon
on the desktop. The idea is to provide instant access
to your desired computer software and services at your
fingertips.
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MCS
(Mobile Computer Service) |
As
its name implies, it is a loan service that offers PC
notebooks and wireless network cards for use by all
staff and students on the main campus. For details about
the loan period, rules and regulations etc., check out
the MCS Web site at http://www.cityu.edu.hk/csc/deptweb/services/mcs.htm
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WebMail |
If
you're neither at home nor in the office and you wish
to read your email, what should you do? The answer is
to find a computer with internet access and even though
it does not have Eudora, you can still read and send
email using CityU WebMail. Every staff and student at
CityU can access WebMail. Simply bring up the CityU
Email Services page (http://email.cityu.edu.hk),
and click on the WebMail button to log on. The logon
page also contains links to HELP information about the
CityU WebMail.
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Address
Book |
The
electronic address book is where you store frequently
used email addresses. It can be accessed through Eudora,
WebMail and Outlook Express. Furthermore, you can use
it to build mailing lists for sending email to a group
of recipients. The information on "Using
Address and Mailing List" in Eudora 5 is for
your reference.
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