WebMail
is a convenient tool for users to send and receive e-mail from
any workstation that is connected to the Internet. Using any
standard Web browser and the same e-mail account, staff and
student can access their e-mails that are kept in the central
e-mail server from any place within or outside campus.
Since 1999,
the Computing Services Centre (CSC) has provided a WebMail service
using the Mailspinner software. Since the vendor of Mailspinner
was acquired, support quality has dropped significantly. Unresolved
technical problems such as language support remain unresolved.
For continuous improvement of service quality, the CSC is regularly
reviewing this service and searching for better solutions. After
a period of vigorous software evaluation, in-house tailoring
and pilot run, we are pleased to announce that a brand new WebMail
system powered by Infinite InterChange 3.62 was launched
for students and alumni in May 2002.
There are
many enhancements in Infinite InterChange over Mailspinner
including:
