Analyses
on Central IT Services
By
Raymond Poon
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Before the inception of Banner - our University
ERP (Enterprise Resource Planning) system, the Computing Services
Centre (CSC) can only provide operational and transactional data
regarding the efficiency of its services. Now armed with vast
organizational business intelligence data derived from Banner,
the CSC is now able to make use of both sets of data to derive
more meaningful analyses. These in turn enable the CSC to achieve
the following:
The CSC is pleased to share with readers the following analyses
which are self-explanatory. Should departments be interested in
a more detailed breakdown on these analyses or wish to see analyses
not shown here, please contact your CSC Representatives.
| Analysis Report |
PDF |
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| CSC Student Terminal Area Entrance
Count By Faculty |
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| Print Quota System Report |
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| Wireless LAN Usage Statistics |
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| No Of Notebook PC Loans Per Week |
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| CSC Help Desk Annual Statistics |
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| Summary of Number of Network Connections |
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| Facts & Figures of Campus Network |
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| Incoming Email and Spam Statistics |
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| Web Site Hosting Statistics |
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e-Learning/e-Portal Statistics |
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Bb Course
& Organization Usages (Courses on Blackboard by
Semester) |
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Bb Course & Organization
Usages (Total number of Organizations by type) |
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Bb User & Account Usages
(Number of users with different role(s) in Blackboard) |
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Bb User & Account Usages
(Users with My Content & e-Portfolio) |
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Bb User Login Count by
Week |
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Bb User Login Count by Hours
of Day |
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Bb User Login Count by Day
of Week |
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