In
order to cope with the surging increase of student intake
in September 2004, the Computing Services Centre (CSC) has
adjusted the provision of student services and below is a
brief outline of it.
The CSC
teaching studios and terminal rooms are all made available
to the University for central timetabling purpose before the
start of semester so that the University can take the reins
of scheduling classes under an extremely tight classroom situation.
As the last class ends one hour later at 10:20 p.m., the Service
Counter, the Help Desk as well as the Maintenance Workshop
of the CSC have all extended their service hours in order
to provide timely services when required. Besides, more student
helpers have been added to the Service Counter to cater for
the increasing enquiries from students on campus and at home.
As far
as email service is concerned, the email system storage was
expanded as a result of the increase in student email quota
(from 10MB to 50MB) and in number of accounts. Regarding laser
printing service, additional laser printers were placed in
teaching studios and terminal rooms, and express laserjet
printers are located near the Service Counter to alleviate
the ad-hoc printing needs of students.
The growth
in student number means bigger classes, and there are already
plans to renovate different teaching studios to accommodate
the imminent demand for additional seating capacity.
The CSC
will continue to adjust our student services to meet the growing
challenges posed by the rise in student intake, and the changes
in service requirements. You are welcome to send in your comments
to help us improve our services.