Assistance

• Help Desk
• Service Counter
• List of CSC Representatives
• List of Departmental Network Administrators
• List of Blocked IP/Network Card

CSC e-Forms

• Apply for a Computer Account
• Submit CSC Work Request
• Email Alias Application
• Request for Printing
• Request for Dump/Restore
• Teaching Studio Booking/Cancellation Form
• Apply for High Performance Computer Time
• Apply for a New Domain Name
• Remove an Existing Domain Name
• Modify the Hosting of an Existing Domain Name

FAQs

• FAQ for Email Services
• FAQ for Wireless LAN
• FAQ for Chinese Support
• FAQ on Anti-spyware
• FAQ for Internet Explorer 7
   

Guidelines

• Guidelines for Using Skype
• Guidelines for Computer Account Application
• Guidelines for Staff Course Application
• Guidelines for Administering Unix Systems
• Guidelines for Laser Printing
• Guidelines on Setting and Using Computer Account Password
• Guidelines on Reserving CSC Teaching Studios
• Guidelines on Booking CSC Teaching Studios for Non-University Curriculum

User Guides

• Virtual Private Network (VPN) Connection Setup Guide for Windows XP
• VPN Connection Setup Guide for Windows 2000
• VPN Connection Setup Guide for Windows 98
• Student Residence Network Connection Guide
• Webmail User Guide

Systems Maintenance Schedule