How to Enable Spam Auto-Filtering?

  1. Access "CityU Email Services" by typing http://email.cityu.edu.hk in browser.

     

  2. Choose (Staff, Student, Alumni or Friends) column according to your role. And click "Account Management".

    Access "CityU Email Services"

     

  3. Select "Set up Junk Mail Filters"

    Select "Set up Junk Mail Filters"

     

  4. Key in "EID" and "Password".

     

  5. Click "Enter" button.

    Key in "EID" and "Password"

     

  6. Click "Add Filters" button.

    Click "Add Filters" button

     

  7. Click "Enable Spam Auto-Filtering" button.

    Click "Enable Spam Auto-Filtering" button

     

  8. Select a Spam Threshold from the range of "5" to"9".

    Select a Spam Threshold from the range of "5" to"9"

     

  9. Level "8" is recommended.

    Level "8" is recommended

     

  10. Click "Save and Return".

    Click "Save and Return"

     

  11. Successful filter is shown.

    Successful filter is shown

     

References:

Return to University In-house Email Service FAQ page

IT.ServiceDesk@cityu.edu.hk