FAQ for Confidential Email (for Staff Only)

Using MS Outlook 2010/2013/2016 on MS Windows

[To determine the version of MS Outlook that you are using, the simplest way is to check the icon at the top-left corner of your Outlook. For Outlook 2016, 2013, and 2010, the icon should be a "Send and Receive" icon button (looks like ), a blue Outlook logo (looks like ), and a yellow Outlook logo (look like ) respectively.]

• Sending/Viewing Confidential Email with Microsoft Outlook 2013/2016
• Sending/Viewing Confidential Email with Microsoft Outlook 2010

Using MS Outlook 2016 on Mac OS

• Sending/Viewing Confidential Email with Microsoft Outlook 2016 for Mac OS

Using Web Browsers on MS Windows, Mac OS, and Linux

• Sending/Viewing Confidential Email with Outlook Web App (OWA)

Using Mobile Devices

• Sending/Viewing Confidential Email with Mobile Outlook Web App (Mobile OWA App)

User Guide for External Recipients

• User Guide for External Recipients to Read and Reply to Confidential Email with Keyword #external

FAQ

• Frequently Asked Questions for Sending/Viewing Confidential Email

References

• Sharing/Viewing Protected PDF and Image Files with RMS Sharing Application
• Notes on Using #classified/#external Keywords for Sending Confidential Email
• Information Classification and Handling Standard