How to access my M365 account from my Android device?

  1. Tap the option button when the device is on the home screen, then tap Settings.

    Settings


  2. Scroll to Accounts and tap Add Account.

    Accounts and sync


  3. Scroll to the bottom part of the screen and tap Microsoft Exchange.

    Add account


  4. Enter your M365 email address (e.g. cctom@cityu.edu.hk)  and password, then tap Manual setup.

    Exchange ActiveSync


  5. When the Exchange Server Settings window appears, leave Domain empty, remove the backslash ("\") enter your M365 User name (e.g. cctom@um.cityu.edu.hk) (On some versions of Android, the domain and user name may appear in separate boxes. In such case you should leave the domain box empty and enter "cctom@um.cityu.edu.hk" as example)

    Configure account


  6. In the Exchange server box, enter outlook.office365.com Tap Next to continue.

    Check


  7. Wait when the device is checking and verifying the settings.

    Server settings


  8. When verification is done, the server must be able to remotely control some of the security features on your device, tap OK.

    Checking


  9. You will be asked how often the server will sync with your device, the size of the emails to retrieve etc. Please configure according to your usage.




  10. Scroll to the bottom, select the service(s) according to your usage. Tap Next..

    Exchange server


  11. Tap Activate to activate the device administrator (for the server "outlook.office365.com").

    Check again


  12. Give this account a name (e.g. Office365) and tap Done.

    Remote

 

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IT.ServiceDesk@cityu.edu.hk