How to access my M365 account from my Android device?

1. Tap the option button when the device is on the home screen, then tap Settings.
   
   
   
   
   
2. Tap Accounts and sync.
   
   
   
   
   
3. Tap Add account.
   
   
   
   
   
4. Scroll to the bottom part of the screen and tap Microsoft Exchange ActiveSync.
   
   
   
   
   
5. Enter your M365 email address (e.g. cctom2-c@my.cityu.edu.hk) and password, then tap Next.
   
   
   
   
   
6. Wait when the device is checking and retrieving the server and account settings from the Microsoft 365 system.
   
   
   
   
   
7. When the "Exchange Server Settings" window appears, leave "Domain" empty, enter your M365 "User name" (e.g. cctom2-c@my.cityu.edu.hk) Then tap Next.
   (On some versions of Android, the domain\username format may be used instead. In such case you should enter (use cctom2-c as example) "ad.cityu.edu.hk\cctom2-c@my.cityu.edu.hk".)
   
   
   
   
   
8. Wait when the device is checking and verifying the settings.
   
   
   
   
   
9. Further information is required, tap Edit details.
   
   
   
   
   
10. Enter "outlook.office365.com" to the "Exchange server" field and tap Next.
    
    
    
    
    
11. Wait when the device is checking and verifying the settings again.
    
    
    
    
    
12. When verification is done, the server must be able to remotely control some of the security features on your device, tap OK.
    
    
    
    
    
13. You will be asked how often the server will sync with your device, the size of the emails to retrieve...etc. Please configure according to your usage.
    
    
    
    
    
14. Scroll to the bottom, select the service(s) according to your usage. Tap Next.
    
    
    
    
    
15. Tap Activate to activate the device administrator (for the server "outlook.office365.com").
    
    
    
    
    
16. Give this account a name (e.g. Office365) and tap Done.
    
    
    
    
    

 

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IT.ServiceDesk@cityu.edu.hk