MS Student Advantage (MSA) - Office 365 ProPlus for Students

To support the academic use by students, regular full-time and part-time students are entitled to Microsoft Student Advantage (MSA), under which they can install and use the latest versions of Microsoft Office software under Office 365 ProPlus via the University's Enrollment for Education Solutions with Microsoft. This allows eligible students free installation of MS Office software on up to a maximum of five PCs or Macs owned and used by the students for academic work during their studies at the University. Students can also run Office Mobile for Android or Office Mobile for iPhone on up to 5 mobile devices. Students must read the MS Student Advantage (Office 365 ProPlus) webpage, including students' responsibilities on the compliance to the proper and legal use of the software of Office 365 ProPlus, below.

Important: By installing any of the MS Office software in MSA (Office 365 ProPlus), a student has agreed to comply with the proper and legal use of the software of Office 365 ProPlus and is liable for any improper and illegal use of the software.

MS Student Advantage (MSA) [Office 365 ProPlus] Frequently Asked Questions (FAQs)

  1. What is Office 365 ProPlus under the MS Student Advantage (MSA)?

    Office 365 ProPlus, under the MS Student Advantage (MSA), includes the following Microsoft software: Word, PowerPoint, Excel, Outlook, OneNote, Publisher, Access, and Skype for Business.

  2. How can I tell whether I am eligible for MS Student Advantage (MSA) [Office 365 ProPlus]?

    All regular full-time and part-time students of CityU studying in Associate Degree or above are eligible for the MSA (Office 365 ProPlus).

    A student's eligibility to MSA (Office 365 ProPlus) terminates upon graduation, i.e. when he/she is no longer a regular student of CityU, who is then responsible for uninstalling all MS Office software obtained via MSA (Office 365 ProPlus) from his/her PCs/Macs/mobile devices.

  3. I am eligible, but how come I did not receive the announcement on MSA (Office 365 ProPlus)?

    Some students have so much email in their mailbox that they failed to spot the announcement, or their mailboxes were full and the announcement simply could not reach them.

  4. Though I am not eligible for the MSA (Office 365 ProPlus), can I be considered for the MSA (Office 365 ProPlus) with proper justifications?

    As bounded by the license agreement between Microsoft and the University, the MSA (Office 365 ProPlus) is valid only for eligible students, and it cannot be offered to students ineligible for it. However, with sound justifications and the support of the student's department, students/departments can write to the CSC for special consideration for using the Office 365 ProPlus or for other alternatives as endorsed by the University senior management.

  5. I am eligible, but I am not in HK. Can I install Office 365 ProPlus from a remote site through the web?

    Yes, if you are eligible for the MSA (Office 365 ProPlus), you can install the MS Office software from a remote site through the web via your University Office 365 account (EID-c@my.cityu.edu.hk).

  6. I have applied for the Microsoft Student Option (MSO) before, and am I eligible for MSA (Office 365 ProPlus)?

    Current regular students who have installed the Microsoft Office software through the MSO scheme are also eligible for MSA (Office 365 ProPlus). These students need to uninstall their Microsoft Office software obtained via the MSO first, and then install the software again via the MSA (Office 365 ProPlus).

  7. Is the MSA (Office 365 ProPlus) free of charge?

    The right to use the license is free and each eligible student is entitled to MSA (Office 365 ProPlus) as long as the University is still subscribing to the MSA (Office 365 ProPlus), which the University will review annually.

  8. How long will the University still subscribe to the MSA (Office 365 ProPlus)?

    The subscription to the MSA (Office 365 ProPlus) is made annually, and the University will review each year whether or not to continue the MSA (Office 365 ProPlus) subscription or adopt other subscription model.

    Should the subscription to MSA (Office 365 ProPlus) be discontinued/altered, students who have installed MS Office software obtained via MSA (Office 365 ProPlus) will have to comply with the changes which may require the uninstallation of all/some MS Office software from their PCs/Macs/mobile devices.

  9. How many installation times will be allowed?

    Each eligible student is allowed free installation of MS Office software on up to a maximum of 5 PCs or Macs owned and used by the student. The student can also run Office Mobile for Android or Office Mobile for iPhone on up to 5 mobile devices. Students who want to install the software/app for more than 5 times can deactivate their unused installation.

  10. How long can I keep my license for Office 365 ProPlus?

    Student must at least connect to the Internet once every 30 days for the Microsoft to verify that he/she is still eligible for the program. A student who graduates or is no longer a current regular student will lose his/her license shortly. When the license expires, student retains read-only access to his/her Microsoft Office files.

  11. Can I share the license with other family members?

    No, the products are licensed solely for your own use as a CityU student for your academic work. The license is not transferable, and it must not be shared with anyone, not even another CityU student.

  12. Does the software provided in the Office 365 ProPlus support Windows OS language platforms other than English?

    Students can choose to install various language versions of Microsoft Office through their University Office 365 accounts.

  13. What Operating Systems does the Office 365 ProPlus support?

      The Office ProPlus consists of:
    • Office 365 ProPlus for PC
    • Office 365 ProPlus for Mac
    • Office Mobile for Windows Phone
    • Office Mobile for iPhone
    • Office Mobile for Android, etc.

    Students can select Windows, Macintosh and versions for mobile devices. Please note that you need to have the respective PCs/Macs/mobile devices for installing the respective versions, e.g. a Macintosh machine to install the Macintosh version of MS Office software..

  14. Is there any guide for setting up Office ProPlus?

    A step-by-step guide can be found at http://crs.cityu.edu.hk/OfficeProPlus/steps.html. Apart from the set-up guide for the Microsoft Windows version, the following links are the installation and set-up guides for the Mac and mobile devices:

    Mac, iPhone, iPad, Android Phone, Android Tablet

    ** Student should enter his/her “[Eid]-c@ad.cityu.edu.hk” as the email address while signing in the Office.
csc@cityu.edu.hk